FREQUENTLY ASKED QUESTIONS AND ANSWERS

How Is PromoPro different to other browser-based production / workflow systems?

PromoPro has been written for promo people by promo people. This end to end business management system software specialises in meeting the exacting requirements of Australia’s promotional product distributors. It’s simple to use with in-built accountability for staff and management. Its easy to read reports measure what is important to you, helping to keep your staff on task and profitable. Helping to keep you on task and profitable.

What is PromoPro’s central database? Who is in it and how does it work?

PromoPro’s central database addresses one of the major business ‘obstacles’ encountered by promotional product distributors – it provides instant access to reliable promotional product supplier, product data. This includes variations, colours, timelines and details on any minimum or maximum orders. Who is in it? We have gathered many of the major industry suppliers and their data is automatically updated daily. You also have the ability to add your own suppliers and products, but you will need to update their details independently of the automatic updates.

Recent survey data from the Australasian Promotional Products Association found that:

  • 91% of distributors think it’s very important to access reliable supplier product data, to run their businesses successfully. PromoPro makes that happen.
  • 71% of your total working week as a promotional products distributor is spent on administration, being product searches, quoting, artwork, ordering and job management. PromoPro turns hours into minutes.

How does the PromoPro plans and pricing work?

PromoPro won’t cripple your cashflow with high, per user, monthly fees and we don’t have lock in contracts. What we do have is an opt in and out monthly subscription which starts at AU$150 per month, giving you 5 unique user log-ins and passwords. The month is paid in advance. Additional users can be added at additional cost.

What’s included in PromoPro’s monthly subscription?

Lots. Training. Ongoing Support. Access to the Central Database. Use of the PromoPro software and its professional templates. Access to the Inbuilt Knowledge System. Integration with online accounting software programs.

Are there any additional costs?

There are no ongoing costs, other than the monthly subscription fee. However, there is an initial set-up fee, which is above and beyond the subscription cost. This includes initial training and customisation of the templates and software, to suit your specific business needs. This can be completed remotely, via Zoom or similar, which means wherever you are located across Australia, you can enjoy the benefits of PromoPro, or in person.

Is there ongoing support available to users of the PromoPro software?

Yes. We partner with clients to understand your needs, your clients, suppliers and processes. We tailor our knowledge and systems to ensure PomoPro gives you the very best results, performance and functionality. In addition to the program’s in-built knowledge system, which includes training and video tutorials, PromoPro subscribers can access additional support through email.

Does PromoPro integrate with online accounting software? If so, which ones?

Yes. PromoPro can be synced with several online accounting software programs, including Intui Quickbooks and Xero. It can also be imported and exported into MYOB.

What templates are in PromoPro and can I customise them to suit my business?

There are a range of professional templates in the PromoPro software. They include: Quotes, Sales Orders, Purchase Orders and Invoices. These can be customised with your own logo, colours and business details. You will also have the ability to edit the email message text that accompany these documents, to your preferred tone and client. Training is provided on how to do this, during the initial set-up of PromoPro for your business.

PromoPro Makes Life Easier

QUOTES

Produce even complex quotes in minutes.

SALES

Transform approved quotes into sales orders.

ORDERS

Track through the process, with prompts.

PURCHASING

Generates your purchase order for the supplier.

Customised Control

Different roles and permissions, customised to unique log ins.

ACCOUNTS

Integration with most accounting programs.

INVOICE

Click to generate an email. Click to send. Too easy.

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